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ALL TOPICAL RELIEF PRODUCTS

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PRIVACY POLICY & TERMS

TERMS OF USE

Welcome to the kb PureEssentials, LLC Website (“Site”). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”). We have created this Privacy Policy to inform you what information we collect on the Website, how we use your information, and the choices you have about the way your information is collected and used. Please read this Privacy Policy carefully. Your use of the Website indicates that you have read and accepted our privacy practices, as outlined in this Privacy Policy. Please be advised that the practices described in this Privacy Policy apply to information gathered by us or our subsidiaries, affiliates or agents.

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

SITE CONTENT

The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to kb Pure Essentials on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain kb Pure Essentials property.

PRIVACY

kb Pure Essentials takes your privacy seriously.

  • kb Pure Essentials will not sell, trade, or rent your information to anyone.
  • kb Pure Essentials Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site.
  • When you place an order at kb Pure Essentials Online, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it.
  • kb Pure Essentials uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.
  • Any materials sent to www.kbpureessentials.comwill be considered confidential and will become the property of kb Pure Essentials.
  • kb Pure Essentials will send personally identifiable information about you to other companies or people when: We have your consent to share the information; We need to send the information to companies who work on behalf of kb Pure Essentials to provide a product or service to you; (eg. Giving the shipping company your address for shipping a merchandise to you)
  • We DO NOT RELEASE any information about you to other companies. To have your name removed from this list, please send email to kmbbessentials@gmail.com. Please provide us with the exact email address you used to register or to order with us and we will make sure your name and address is removed from the list.
  • When you visit kbpureessentials.com, we do not collect your name, email or any other personal information until you register or place and order with us.
  • After you place an order at kb Pure Essentials Online, we use your information to process your order. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.
  • • Use of Cookies: Also, like many Websites, we use “cookies.” Cookies are pieces of information that a website either transfers to your computer’s hard drive or stores temporarily in your computer’s memory for record-keeping purposes. We may use cookies for a number of purposes. For example, cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out.  Also, we will use cookies to monitor and maintain information about your use of this Website. Cookies are also used to track the identity of the Website you visited immediately prior to visiting this Website; otherwise, we do not track information about your use of other Websites. Most browsers accept cookies automatically. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, we recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this Website. If you decline to accept cookies, you may not be able to take advantage of or participate in certain features of this Website.

SECURITY

We would like you to have an enjoyable and secure shopping experience at kb Pure Essentials Online; therefore, protecting your credit card information is important to us. If you choose to use your credit card on the website for payment, we use (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than kb Pure Essentials.

To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.

Our credit card processing is done through Stripe.  kbpureessentials.com has a dedicated IP address with a SSL certificate so all credit card payments processed online are done securely and your privacy is protected.

If you choose to use invoice processing, you can process payment over the phone via Square or fill out the credit card authorization form with the required information and we process the payment using Square.  A receipt will be sent via e-mail after processing payment. If you choose to fill out the credit card authorization form, we will destroy all payment information after processing payment through Square.

TRANSACTIONS

We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.

SHIPPING

  • All orders are shipped by USPS on business days (Monday to Friday) excluding holidays.
  • All orders will be shipped within 7 days of processing.
  • For overnight service, orders must be submitted MondayFriday by 11AM PST
  • If you choose to ship your orders to multiple locations, there will be additional charges for each destination.

 

You can select to send a package to:

  1. Billing Address- the same address as your billing address for your credit card
  2. Shipping Address- an alternate address for you

PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS REGARDING OUR PRIVACY & POLICY TERMS: 858-945-1652

 

These statements have not been evaluated by the Federal Drug Administration.  These products are not intended to treat, cure, prevent or diagnose any disease.

The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at customercare@kbpecbd.com.

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